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FAQ

Questions & answers

Here is an overview of the most frequently asked questions. Feel free to contact us if you have any questions!

What hardware does VIL include?

We offer complete plug & play systems — including the mobile learning desk with up to 30 ready-to-use VR glasses and compact learning kits with 4 to 8 devices. All systems are pre-installed, ready for immediate use and equipped with an integrated charging structure.

Which software is used?

Our cloud-based software platform makes it easy to control and manage all learning content and VR devices — without any previous technical knowledge. Teachers or HR managers can assign and start learning modules — all from a central dashboard.

Which target groups does VIL appeal to?

Our platform is aimed at educational institutions (e.g. schools and universities) as well as companies that want to make their education and training, onboarding or recruiting processes more digital, motivating and efficient.

Who is VIL?

VIL GmbH (Virtual Interactive Learning) is an innovative German company that develops immersive learning solutions based on virtual reality (VR) and extended reality (XR). We offer a scalable solution consisting of hardware, software and high-quality educational content for schools, universities and companies.

How can MIMBUS be integrated into our education?

MIMBUS solutions can be seamlessly integrated into existing curricula and training concepts. They are suitable for vocational schools, training centers, chambers of crafts or in-house training courses.

What advantages does MIMBUS offer compared to traditional training?

VR training with MIMBUS saves material costs, reduces accident risks, shortens training times and enables immediate repetition — without set-up, consumption or waiting times.

How is learning progress recorded with MIMBUS?

All training modules provide detailed performance data in real time. Instructors can analyse progress, sources of error and development potential and thus promote them in a targeted manner.

How does training with MIMBUS work?

Learners wear a VR headset and work with realistic tools or virtual machines. Your movements are tracked and evaluated directly — with feedback on technology, precision and safety.

What jobs are MIMBUS modules suitable for?

The training courses cover over 20 subject areas — including painting technology, wood processing, logistics, industrial production, refrigeration technology and more. All modules are modular and can be flexibly adapted.

What are the goals of MIMBUS with its VR training systems?

MIMBUS wants to modernize vocational education, make it safer and make it more practical — with innovative VR simulations that realistically depict real crafts and enable measurable learning outcomes.

So can ThingLink be used on the go or offline?

ThingLink is completely browser-based and works on all devices — including smartphones and tablets. Content can be delivered offline, for example via the ThingLink app or in kiosk mode.

How much storage space do I have available?

Depending on the package you choose, the available storage space varies. The standard package contains generous amounts of data, which are sufficient for most applications. If required, additional storage can be easily added.

Can I work with others on the team?

Yes With a suitable package (such as Standard or Enterprise), multiple users can create, comment and publish content together.

What media types does ThingLink support?

You can work with images, videos, 360° images and videos, and 3D models. PDF files and external content (e.g. YouTube, Google Maps) can also be embedded.

Can I integrate ThingLink with my existing learning platform?

Yes ThingLink is easy to integrate with common LMS systems (such as Moodle, Canvas, or Google Classroom) — via link, embed code, or SCORM package.

How secure is my data with ThingLink?

ThingLink attaches great importance to data protection and security. Your content is stored in encrypted form and access is password protected. The servers also meet current compliance standards.

How often is new content added?

Vic's Science Studio regularly expands its offerings with new experiments, videos and learning modules to permanently promote interest in natural sciences.

Is there support for teachers?

Yes, Vic's Science Studio provides teachers with extensive supporting materials, lesson plans, and tips on how to integrate experiments into the classroom.

Do I need special materials for the experiments?

Many experiments can be carried out with everyday household items. Vic's Science Studio provides clear instructions and material lists so you're well prepared.

What age groups is Vic's Science Studio suitable for?

The content is designed to appeal to both younger students and older learners — from elementary school to secondary school.

What topics does Vic's Science Studio cover?

Vic's Science Studio covers exciting topics from the fields of physics, chemistry, biology and technology — explained in a practical way and with many experiments to participate in.

Is there a mobile version of VReedBack?

Yes, VReedback is mobile-optimized and can be used on smartphones and tablets — giving you access to feedback and projects anytime, anywhere.

How secure is the data with VReedBack?

VReedback uses cutting-edge encryption technologies and meets current data protection and security standards to reliably protect your data.

Is VReedback also suitable for remote teams?

Yes, VReedback is specifically designed for remote collaboration and allows teams worldwide to provide feedback simultaneously or asynchronously.

What types of feedback can I collect with VReedBack?

You can enter text, audio, and video comments and leave annotations directly on images, videos, or 3D models.

How quickly can I get started with VReedBack?

Getting started is easy and quick: After registration, you can immediately create projects, collect and manage feedback — without a long training period.

What are the advantages of VReedback compared to traditional feedback methods?

VReedback enables visual feedback placed directly on the object, which reduces misunderstandings and makes the feedback process significantly more efficient and collaborative.

Does additional equipment make sense for use?

Yes, we recommend using a first aid training dummy. It provides a more realistic experience and better implementation of practical exercises.

How do I get the training results?

After training, the user receives a code. This can be entered on the Virtual Life Support website to receive a PDF with a detailed evaluation.

How is the training assessed?

In the Essentials version, the evaluation is carried out using motion sensors in the VR glasses. In the Pro version, the system is also connected to a training dummy, which transmits data via Bluetooth and enables more precise analysis.

What makes the scenario realistic?

The realistic experience is supported by various factors: ambient sounds, the victim's wheezing, and interaction with people who want to disturb or help.

Can the software certify as a first aider?

No, the decision to certify first aid training is made exclusively by a person. The software alone is not enough for this — it can only provide supporting information.

What is the difference between the media library, additional content and the marketplace?

The media library offers free content as part of our XR SaaS platform. Additional paid content can be purchased additionally. The marketplace provides information about content from various partners that is compatible with our platform. If you are interested, we will be happy to put you in touch with the respective partner.

Does VIL GmbH also create content?

At the beginning of 2025, we started developing AI-powered VR content. We are currently in the prototype phase — the first applications are already being developed. Our goal is to make learning even more individual, interactive and intelligent.

Which subjects does the media library cover?

Our media library offers content for almost every subject — from STEM subjects to geography to foreign languages and much more. This allows you to find suitable XR learning material for a wide range of curricula and target groups.

What specific services are offered?

We are here for you in full — from pre-purchase advice to permanent support for technical questions! By choosing our platform, you will also receive detailed training. Would you like to get to know our range of products in advance? Then make an appointment with us and receive an individual product presentation.

What age group is the offer intended for?

We recommend using Extended Reality from the age of eleven. Our library of VR content is particularly suitable for use in secondary education due to the VR applications and 360° videos offered. Due to the numerous uses of our platform and the ability to upload your own content, there is in principle no age limit.

What are the advantages of the VIL solution over other XR platforms?

Our platform combines mobile device management with the moderation of learning units and the provision of learning content in a unique way — all compliant with German standards: GDPR-compliant, ISO-certified, Made in Germany and BSI Grundschutz compliant.

How is the content selected?

Our content team works with educators who review the didactics of the content and advise us in this regard.

Where does the content come from?

We at VIL GmbH are not content creators. We license content from private companies or public institutions.

As a user of the complete solution, can I upload my own VR content?

Yes, you can! With our VIL portal, easily expand your content library by adding your desired 360° videos or VR applications in just a few clicks.

Which VR devices are used in the complete solution?

Depending on your needs, we'll help you choose the right VR device. Currently, we primarily use devices from the manufacturer PICO, offering options with various levels of motion tracking (3DoF and 6DoF). PICO has years of experience in VR hardware and is a trusted partner for devices suitable for use at home, in schools, and at universities.

What specific services are offered?

We offer comprehensive support — from pre-purchase advice to ongoing assistance with technical questions. By choosing our solutions, you'll also receive detailed training, available both on-site and remotely. Interested in learning more about our products? Schedule an appointment for a personalized product presentation.

Can I act as a provider of VR content on your platform?

We welcome partners who contribute valuable content to our library and align with our educational mission. Please don’t hesitate to contact us — we look forward to hearing from you!

location

You can find us here!

Feel free to visit us at our premises in Langenfeld, North Rhine-Westphalia, located between Cologne and Düsseldorf. We look forward to your visit!